— FAQs —
Everything You Need to Know About SkyeHost Services
Get quick and clear answers about our hosting, domains, security, and support.
Why is SkyeHost a Leading Web Hosting Provider in Pakistan?+
SkyeHost distinguishes itself through fast NVMe SSD servers, robust security, 99.9% uptime, and 24/7 expert support. We provide scalable solutions at competitive prices — from shared hosting to PBN and VPS — for both Pakistani and international customers.
Which hosting plan is best for beginners?+
For beginners, our Starter shared hosting plan (from Rs.799/mo) is perfect. It includes 1-click WordPress install, free SSL, daily backups, and 24/7 support. You can upgrade anytime as your site grows.
Can I upgrade my hosting plan later?+
Absolutely. You can upgrade from any plan to a higher tier at any time from your dashboard. Upgrades are prorated — you only pay the difference for the remaining period. No downtime during upgrades.
Do you provide domain registration services?+
Yes. We offer domain registration for .com, .pk, .net, .org, and 100+ other extensions at competitive prices. Domain registration includes free DNS management and WHOIS privacy protection.
Is my website secure with SkyeHost?+
Yes. All SkyeHost plans include Imunify360 malware protection, web application firewall, free SSL, daily backups, and DDoS protection. Our servers run 24/7 security monitoring to keep your website safe.
What is uptime guarantee?+
SkyeHost guarantees 99.9% uptime backed by SLA. Our infrastructure runs on enterprise-grade hardware across multiple data centers. If uptime drops below guarantee, you receive service credits.
Do you provide backups?+
Yes. Automatic daily backups are included on all plans and retained for 7 days. You can restore your entire website with one click from your cPanel or contact support for assistance.
Can I buy domain and hosting together?+
Yes. You can register a domain and purchase hosting in the same checkout. Managing everything in one place makes setup faster. Some plans also include a free domain for the first year.
How long does it take to activate hosting?+
Hosting accounts are activated instantly after payment confirmation. You'll receive your cPanel login details by email within minutes. WordPress can be installed in one click right after activation.
What payment methods do you accept?+
We accept SleXpay (credit/debit card, EasyPaisa, JazzCash), cryptocurrency (USDT, BTC, ETH via Cryptomus), and bank transfer. All payments processed securely with instant confirmation.
Do you offer 24/7 support?+
Yes. Our expert support team is available 24/7 via live chat and support tickets. Average response time is under 15 minutes. We also have a knowledge base with step-by-step guides for common tasks.
What is PBN hosting and how is it different?+
PBN hosting gives each domain a unique dedicated IP address, different nameservers, and zero footprint — making your private blog network undetectable. It includes bulk 1-click WordPress install for managing hundreds of sites easily.
